Australian Graduate School of Management
How AGSM delivered world-class executive education at enterprise scale.
60,000+ enrolments
Learners completing executive education programs through Academy.
4.5/5 star rating
Reflecting a high-quality learner experience across all programs.
360+ enterprise programs
Delivered to major organisations including CBA, ATO, ATUI and more.
The opportunity
The Australian Graduate School of Management (AGSM) at UNSW has been delivering executive education for decades, but their existing platforms weren't built for the demands of modern professional development. They needed a solution that could support busy mid to senior executives across flexible delivery modes (in-person, virtual, and self-paced) while creating meaningful connections between participants and industry experts.
The challenge went beyond technology. AGSM wanted to scale a short course offering that felt genuinely work-integrated, upskilling professionals in key capability areas while enabling the kind of social learning that makes executive education valuable.
The solution
Academy (branded as Navigator for AGSM) became their primary delivery platform, purpose-built for the way professional education actually works. Flexible delivery modes meant seamless transitions between workshops, virtual classrooms, and self-paced modules. Built-in group tasks, peer interaction tools, and facilitator engagement capabilities supported the social learning experience AGSM was after.
Learning pathway functionality allowed AGSM to create personalised development journeys and stackable credentials, while Academy's B2B features supported large-scale enterprise programs, including customised leadership academies for major corporate clients. Assessment and project tools enabled participants to apply their learning directly to real workplace challenges.
The results reflect the strength of the platform: over 60,000 learner enrolments, a 4.5-star learner experience rating, and a 90 NPS score. AGSM has delivered scaled programs to organisations including CBA, ATO, VPSC, and ATUI, and successfully delivered an enterprise-wide leadership academy to Woodside Energy with over 6,000 participants.
The challenge went beyond technology. AGSM wanted to scale a short course offering that felt genuinely work-integrated, upskilling professionals in key capability areas while enabling the kind of social learning that makes executive education valuable.
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