Professional Services
Let us handle it from start to finish. Our team of learning designers, multimedia specialists, and platform experts take care of learning design, content development, and technical implementation, so you can focus on delivering exceptional learning experiences.
We understand that every organisation has different capabilities and budgets. Whether you need a complete learning solution or specific production services, we offer flexible support to meet your needs.
Instructional design services
We can support any phase of the instructional design process, whether you need a complete solution or specific services.
Start from scratch
Create a new course from scratch or from existing source material. This follows a thorough instructional design process to ensure the best outcomes for learners.
We work with your subject matter experts to understand learning objectives, audience needs, and desired outcomes. Our instructional designers then create a comprehensive course design that delivers real capability transfer.
Includes:
- Needs analysis and goal setting
- Learning solution design
- Course outlining and activity design
- Content development
- Storyboarding for digital assets
- Multimedia production
- Platform build and configuration
- Quality assurance and testing
Refresh your existing course
Refresh and enhance your existing course with new content, improved engagement, or updated delivery methods. We review your current course and create a tailored redesign plan based on your goals and learner needs.
Includes:
- Review of existing course
- Redesign recommendations
- Content development
- Multimedia production for new elements
- Platform updates and reconfiguration
- Quality assurance
Expert design, done for you
Interactive modules from concept to completion. We transform your content into engaging interactive eLearning modules. Starting with detailed storyboards, we design the learner experience and then build fully functional modules ready for deployment.
Includes:
- Detailed storyboarding from your content
- Screen-by-screen layouts
- Interaction design and visual direction
- Navigation flow
- Assessment design
- Complete eLearning module development
- Testing and quality assurance
Additional resources for your programs
Materials for facilitators and learners. Working with your team, we create comprehensive materials and resources that support your learning program across all delivery modes.
Examples:
- Facilitator guides with timing and notes
- Participant workbooks and handouts
- PowerPoint presentations
- Activity instructions
- Assessment materials
- Learning journals and worksheets
- Reference guides and job aids
- One-pagers and quick reference
- Digital resources and downloads
Expert oversight for your project
Our project managers ensure smooth delivery from start to finish. We coordinate all moving parts, manage timelines, facilitate stakeholder communication, and keep your project on track.
What we do:
- Project planning and coordination
- Timeline and milestone management
- Resource allocation and scheduling
- Quality assurance oversight
- Risk identification and mitigation
Best for:
- Multi-course program development
- Organisation-wide learning initiatives
- Projects with multiple internal stakeholders
- Programs with strict deadlines or compliance requirements
Multimedia production
Enhance your learning programs with professional multimedia assets. Our production team creates custom videos, animations, graphics, and printed materials designed specifically for learning impact.
Raw footage, to final cut
Professional video editing including intro and outro screens, overlays with stock or provided images. Higher fidelity options available on request.
- Professional editing
- Overlays and graphics
- Stock or provided images
- Basic animations
- Audio enhancement
Ideas in motion
Storyboarding and development of animated video content. We create engaging animations that explain complex concepts clearly.
- Line style animations
- 2D full-colour animations
- Motion graphics
- Explainer videos
Look the part, every time
Creation of custom visual assets including banners, thumbnails, badges, certificates, and custom diagrams.
- Course banners and thumbnails
- Digital badges
- Certificates
- Custom diagrams and infographics
- Visual templates
- Brand assets
On brand resources
Desktop publishing of custom resources such as worksheets, handouts, learning journals, and other materials.
- Participant workbooks
- Learning journals
- One-pagers and job aids
- Worksheets and handouts
- Reference guides
- Templates
Integrations and platform management
Maximise the value of your Academy platform with expert integration and platform management services. We connect your technology stack, configure complex integrations, and provide ongoing platform management to ensure everything runs smoothly and efficiently.
Full support, from start to finish
We provide comprehensive platform management services to keep your Academy running smoothly and ensure optimal learner experiences.
- Platform settings and feature management
- Template library creation and management
- Catalogue setup and maintenance
- User administration
- Course and cohort setup
- Enrolment management
- Regular reporting
- System updates and optimisation
Get your systems talking
Partner with our technical experts to connect Academy with your technology stack. Together, we'll plan and implement integrations with corporate systems, single sign-on, HR platforms, and other critical tools.
- Single sign-on (SSO) setup
- HR system integrations
- API implementation guidance
- Custom integration planning
When you need more support
Sometimes a question needs a conversation. Reach out to our team during business hours and get clarity on anything that's unclear.
Let's discuss your needs
We'll help you identify the right combination of support services for your organisation. Whether you need help with specific challenges or comprehensive support, we're here to create a solution that works for you.
