Platform Features

Your training business, under control

Everything you need to sell, deliver, and grow, in a platform built for professional training providers.

Sales & Marketing
Sales & MARKETING

Convert individual buyers into learning relationships and sustainable revenue.

Stop selling course seats one at at time. From AI-powered recommendations and flexible pricing strategies to loyalty programs and compelling learning catalogues, every tool helps you attract, convert, and retain business customers while maximising lifetime value.

Guroo Academy AI Advisor screen example

Help every buyer find the right program

Our AI-powered advisor and rich catalogue features give prospects a self-serve discovery experience that converts browsers into buyers.

  • AI advisor with 24/7 personalised recommendations
  • Goal-based learning plan suggestions
  • Searchable program catalogue with date-based calendar
  • Engaging program landing pages
  • Individual, team, and organisational recommendations
An image of a customer being excited about bulk enrolment, invoice payments and organisational discount options offered by Guroo Academy

Run your full B2B sales cycle in one place

From first quote to final payment — proposal workflows, team purchasing, and self-service tools that help your BDMs close deals faster and with less admin.

  • Proposal workflows and invoice payments
  • Team purchasing and bulk enrolments
  • Abandoned order recovery
  • Price plans for driving demand
  • Purchase order number tracking
  • Customer self-service portal
Guroo Academy Enrolment Record screen example

Build deeper customer relationships

Rich profiles for individual learners and customer organisations give you the insight to personalise experiences, identify expansion opportunities, and build the kind of relationships that lead to contract renewal.

  • Individual learner and purchaser profiles
  • Customer organistaions profiles
  • Customisable profile fields
  • B2B Sponsor experience
  • Auto-assignment of user to customer accounts
Guroo Academy screen example - adding a Sponsor to an in-house program

Turn sponsors into long-term capability partners

A dedicated partner program infrastructure that manages development funds, partner pricing tiers, and in-house program delivery — all without adding headcount.

  • Partner tiers with custom pricing
  • Development fund credits and pre-purchased credit
  • In-house programs with sponsor role
  • Partner self-service portal and dashboards
  • Co-branded program delivery
  • Organisational discounts and exclusive rates
Diagram

Keep learners coming back with structured progression

Learning pathways, a points loyalty program, and shareable credentials turn one-time participants into repeat enrolments and long-term advocates.

  • Badge-based learning pathways with prerequisites
  • Points loyalty program with multi-level tiers
  • Shareable digital credentials via Credly
  • Credits on hold to protect revenue on withdrawals
  • Progress tracking and milestone recognition
  • Alumni and returning learner pricing
Diagram displaying an example of a Learning Pathway with badges

Make data-driven sales decisions with real-time dashboards

Full visibility into pipeline, revenue, and team performance so you can forecast accurately, identify gaps early, and demonstrate results to leadership.

  • Sales orders and pipeline dashboard
  • Program sales performance dashboards
  • Sales team leaderboard
  • Customer lifetime value reporting
  • Discount code performance tracking
  • Campaign attribution reporting
Payments & Finance
Finance & Payments

Streamline financial operations from payment processing to revenue intelligence.

Reduce finance admin, offer customer flexibility and cut your end-of-month from days to hours. Purpose-built finance tools for the complexity of training businesses — not just a standard payment gateway.

Illustration showing a tax invoice, a computer screen with invoice management software, and labels for PDF invoice generation and Stripe payment integration.

Flexible payments built for training businesses

Stripe-powered payment processing with custom invoicing, automated receipts, and credit notes — handles both individual card payments and corporate EFT in one place.

  • Stripe payment gateway integration
  • Multiple payment methods accepted
  • Custom invoice and receipt generation
  • Credit note management
  • Change fee management
Smiling woman in a blue shirt holding a stylus and tablet, with pricing options displayed: Alumni Price 1290.00 marked exclusive, Early Bird Price 1390.00, and Standard Price 1890.00.

Maximise revenue with targeted pricing strategies

Create tiered plans, exclusive corporate rates, early bird offers, and bundle packages — giving you the pricing flexibility to fill cohorts and reward loyalty.

  • Tiered pricing plans (early bird, standard, team)
  • Flexible terms pricing
  • Customer exclusive and partner pricing
  • Staff, alumni, and returning learner rates
  • Discount codes and promotional pricing
  • Regional pricing and multi-currency (coming soon)
  • Bundle package creating (coming soon)
User interface for product order management showing program learners with details, a form to enter learner email and name, detected existing user with profile photo, and buttons to enroll multiple learners and add programs.

Handle complex orders without the manual work

Team purchases, bulk enrolments, PO tracking, and abandoned cart recovery, over due invoice reminders — so your finance team spends less time chasing payments.

  • Team and individual order processing
  • Purchase order number tracking
  • Terms and conditions sign-off
  • Abandoned order recovery
  • Sales team order entry tools
  • Overdue invoice management
Payment interface showing transfer from 'Security Risk Management' in person course costing $3,690 AUD to 'Setting a Strategy' virtual course costing $7,190 AUD, with a 25% transfer fee of $922 AUD and total amount due $4,422 AUD including GST; options to pay now or later, and a 'Send me an Invoice' button with a smiling woman's photo.

Protect revenue while giving clients self-service flexibility

Automated transfer, withdrawal, substitution, and refund workflows that enforce your purchase terms without manual intervention — and without frustrating clients.

  • Self-service transfers and withdrawals
  • Automated transfer fee collection
  • Codified purchase terms
  • Partial refund and credit note support
  • Substitution approval workflows
  • Credits on hold to protect revenue
Person using a laptop displaying a payment summary page with order details and available credits.

Manage credits with precision

Full control over organisational and individual credit balances — with spending limits, expiry tracking, and usage analytics that give you and your clients confidence

  • Organisational and individual credit accounts
  • Development fund credit management
  • Spending limit enforcement
  • Credit expiry tracking and alerts
  • Usage analytics by team and program
  • Credit balance management dashboard
Dashboard showing transaction reports with document numbers, transaction types and purchasers; summary cards display total sales $3.2M (73.4% of target), withdrawals $127,500 with 8 refunds and 10 transfers, and seats sold 412 of 520 (76% capacity).

Real-time financial visibility across every program

Revenue dashboards, transaction-level reporting, and financial reconciliation tools that give your finance team accurate data without the end-of-month sprint.

  • Real-time revenue dashboards
  • Filter by program, course, customer, department
  • Transaction-level reporting
  • Financial reconciliation management
  • Export to accounting systems
  • Discount code performance reporting
Learning & Assessment
Learning & Assessment

Transformative learning that advances careers and drives real workplace change.

Create transformative learning experiences that bridge theory and practice with our comprehensive course delivery tools. From pre-program diagnostics to post-learning assessments, and manager-led coaching to social communities, every element works together.

Laptop showing online course interface with text: Multiple program formats, Integrate Your Tools; details for a virtual Masterclass Session on May 22, 2026, 9:30-11:00 am with guest facilitator Jessica Wong, with options to join via Microsoft Teams or Zoom.

Deliver all program formats from one platform

Whether you deliver in-person workshops, live virtual cohorts, blended programs, or self-paced modules — Guroo Academy supports every format without switching tools.

  • Cohort-based open enrolment programs
  • In-person workshops with digital support layer
  • Live virtual delivery
  • Blended programs combining online and face-to-face learning
  • Masterclasses
  • Self-paced start-anytime modules
Online session calendar showing program kickoff on Monday, 22 September 2025, with virtual onboarding session and facilitators Kathleen Watson and Sam Harris, plus a button to add session to calendar.

Set learners up for success before day one

A structured onboarding experience ensures every participant arrives prepared with program information, pre-work completed, calendar confirmed, and learning goals set.

  • Welcome sequence and program overview
  • Session calendar with invite download
  • Learning goals and objective setting
  • Facilitator and cohort introductions
  • Support information
Smiling woman holding a tablet, with an overlay showing a business plan task marked as excellent and feedback submitted by coach Benjamin Wong.

Close the gap between learning and application

Action learning tasks, manager-led coaching, and work-integrated portfolios ensure participants apply what they learn — driving the behaviour change that makes programs stick.

  • Action learning tasks with framework templates
  • Short response, document, and video task types
  • Manager-led coaching check-ins and visibility
  • Shared learning goals with manager access
  • Task feed for peer and coach sharing
  • Learning portfolio collating all tasks
Assessment review screen showing a leader qualities reflection question, a response praising Jacinda Ardern's empathy and communication, and a feedback section awarding one point with a positive comment and a Successful status.

Diagnose, assess, and evidence capability growth

From pre-program diagnostics that benchmark where learners start, to graded assessments that prove where they finish — a complete evidence trail for participants, sponsors, and L&D buyers.

  • Multi-indicator capability diagnostics
  • Pre- and post-learning benchmarking
  • Self and manager assessment options
  • Portfolio-based and short response assessments
  • Competency-based and academic grading
  • Gradebook, assessment inbox, and feedback tools
User interface displaying Activity Groups with a list of six groups, showing participants' profile pictures, total members, and scheduled sessions, with an overlay to add a group type including Project Groups, Workshop Groups, and Discussion Groups.

Build cohort connection and collaborative learning

Discussion channels, polls, group work, and peer sharing turn your program cohort into a genuine learning community — improving engagement, depth, and retention.

  • Program and cohort discussion channels
  • Polls and resource sharing
  • Group work and collaborative tasks
  • Peer task sharing and feedback
  • Cohort directory and participant profiles
  • Facilitator-moderated discussion feeds
Smiling man and woman looking at a screen together with a digital display showing a Strategy & Leadership program and a LinkedIn Leadership Masterclass badge.

Close the loop and keep learners moving forward

Program evaluation, digital credentials, and recommended pathways turn completion into a springboard — giving learners recognition, evidence, and a clear next step.

  • Program evaluation and NPS surveys
  • Session-level feedback and facilitator ratings
  • Automated certificate generation
  • Digital badge issuance via Credly
  • LinkedIn profile credential sharing
  • Recommended next pathways and programs
Delivery & Operations
Operations & Delivery

Turn fragmented processes into streamlined and scalable operations.

Stop managing programs with emails and spreadsheets. Automate the operational work so your team focuses on delivering great programs, not chasing confirmations.

Man wearing glasses and blue sweater using a laptop, with a digital overlay showing substitution requests for the Effective Communication program involving Benjamin Wong and Loraine Beldaire.

Manage every path into your programs

Whether learners self-enrol into open programs, apply through a structured review process, or are placed into in-house corporate delivery — every enrolment pathway is handled in one place.

  • Open enrolment with instant confirmation
  • Application-based intake with review and approval
  • Custom and in-house program enrolment by sponsor
  • Bulk and team enrolment for corporate buyers
  • Enrolment history, transfers, and substitutions
  • Automated post-enrolment onboarding
User interface for program editing showing a Leadership Fundamentals video with facilitator Robert Langston, buttons to add video and section, and a publish option.

Structure, author, and reuse your program experiences

Build programs once and run them repeatedly. Structured templates, an integrated authoring tool, and a reusable experience library mean your best programs get better every cohort — without starting from scratch.

  • Program structure and session builder
  • Guroo Pro integrated content authoring
  • Experience and program templates
  • Clone and adapt programs for new cohorts
  • Modular content blocks and resource library
  • Categorise and organise your programs
Woman looking at laptop screen with webinar scheduling interface showing participant conflict warning and schedule button.

Manage the cohort, the facilitator, and at-risk learners in real time

Everything your operations team needs on delivery day — access controls, facilitator schedules, attendance tracking, and early visibility of learners who need support before they fall behind.

  • Program access roles and permissions
  • Facilitator scheduling and session assignment
  • Attendance tracking and sign-in
  • At-risk learner flags and dashboards
  • Class management and participant overview
  • Contract facilitator access controls
User profile of Sam Winston with steps for a learning process including enrolment, enrolment confirmation, start learning, due date reminders, task with successful outcome and feedback available, and a digital leadership badge with points.

Automate every participant touchpoint from enrolment to wrap-up

Pre-built communication sequences trigger automatically at every stage — so learners feel supported throughout, and your team isn't manually sending the same emails cohort after cohort.

  • Enrolment confirmation and onboarding sequence
  • Pre-work and calendar reminder emails
  • Session day reminders and Zoom links
  • In-platform notifications and alerts
  • Absence and overdue task nudges
  • Post-program wrap-up and follow-up sequence
Computer monitor displaying a Program Progress Dashboard with status categories for learners including Not Started, In Progress, Pending Assessment, Graded Unpublished, Successful, Unsuccessful, and Total Complete.

Operational reporting that keeps your whole team informed

Program health, cohort completion, facilitator performance, and capacity across your whole delivery calendar — visible in real time without manual consolidation.

  • Program completion and attendance reports
  • Cohort health and at-risk learner tracking
  • Facilitator performance and session reporting
  • Capacity utilisation across the delivery calendar
  • Enrolment and intake trend reporting
  • Scheduled exports for board and leadership reporting
User interface screen showing adding sponsor Priya Metha to In-house program Risk Management with permissions settings and program delivery options.

Give corporate sponsors the visibility and tools they expect

For custom and in-house program delivery, sponsors need more than a completion report. Give L&D buyers real-time access to their team's progress, program design input, and the evidence to justify renewal.

  • Sponsor portal with real-time team dashboards
  • Participant progress and completion visibility
  • Sponsor role in program design and approval
  • Co-branded program and certificate delivery
  • Custom reporting for L&D and executive team
  • Credit balance tracking and usage reporting
Support & Engagement
Support & Engagement

Keep every learner engaged, supported, and coming back.

Learner success is powered by responsive support, clear progression, and meaningful community. Every tool is designed so participants feel guided, not abandoned, from first enquiry to alumni.

Program Support interface showing enquiry details from Abby Leo about session recording, assigned to agent Daniel Steff, with status working on it and medium priority.

Respond to learners faster with a structured support inbox

Replace scattered email threads with a centralised enquiries system that keeps every request organised, assigned, and tracked from submission to resolution.

  • Enquiries inbox with notifications and status tracking
  • Customisable inboxes by type
  • Request routing and support agent auto-assignment
  • Learner-facing enquiry history and updates
  • Configurable workflows and response templates
Dashboard screen showing a list titled 'At Risk: Incomplete Onboarding' with learner names, program details, last login, enrollment and start dates, and an option to nudge learners with notifications and reminders.

Identify struggling learners early and act before it's too late

Get clear visibility into engagement and progress across your cohort, so you can step in with the right support before learners fall too far behind.

  • At-risk learner dashboards and progress indicators
  • Automated alerts for low engagement or missed milestones
  • Targeted nudge communications to re-engage learners
  • Client visibility into at-risk learners for in-house programs
  • Completion rate tracking and intervention reporting
Person using desktop computer displaying an online course titled 'Introduction to Management and Leadership' with course modules visible on screen.

Guide learners through purposeful, structured progression

Design sequenced learning journeys that give learners a clear picture of where they are, what they've achieved, and what comes next.

  • Visual pathway builder with levels and milestones
  • Prerequisite and elective management
  • Achievement badges and certificates at each stage
  • Progress tracking for learners and administrators
  • Credly integration for digital credentials
Smiling man in blue shirt looking at a laptop, with a leaderboard showing Julia first with 16 points, Brent second with 15 points, and Faiz third with 11.5 points, plus a badge indicating 6 points earned in Digital Leadership.

Motivate learners to keep going with a points program

Recognise and reward learning milestones with a points system that encourages ongoing participation, repeat enrolments, and healthy competition across your cohort.

  • Automated point allocation for learning activities and completions
  • Multi-level points systems and leaderboards
  • Points expiry and balance management
  • Missing points claims for learners
  • Redemption tracking and usage reporting
Discussion board on leadership styles showing a post by Daniel Steff about adapting leadership, with tags Adaptive Leadership and Leading Teams, a comment quote about adaptability, a participant activity section with two users and a 75% progress indicator.

Build a learning community that keeps participants connected

Give learners the tools to share, discuss, and collaborate, so they feel part of something bigger than a single course.

  • Cohort directory for peer networking
  • Class noticeboard with comments
  • Socially shared tasks and a class activity feed
  • Small group sessions and group activities
  • Discussion boards for ongoing peer interaction
Survey interface titled Masterclass Survey showing question on course facilitation with options Disagree, Agree, Strongly Agree selected, and a Submit Feedback button, alongside a tablet screen displaying a Program Evaluation Report with graphs, and labels indicating Engagement Tracking, Real-time feedback, and Post-Event Survey.

Capture meaningful feedback at every stage of the learning journey

Collect the data you need to continuously improve your programs and demonstrate impact to clients and stakeholders.

  • Pre- and post-program evaluations
  • Learning objective ratings
  • NPS and customer satisfaction surveys
  • Real-time feedback dashboards
  • Comprehensive filtering and export options

Integrations

Logos of Stripe, Gmail, Zoom, Microsoft Teams, LinkedIn, and Credly arranged in two rows.

You've built your expertise on creating high-performing sales teams through proven methodologies and hands-on coaching. Whether delivering skills workshops or comprehensive sales transformation programs, Academy provides the infrastructure and analytics to demonstrate ROI and expand your client partnerships.

Ready to see Guroo Academy in action?

Book a demo and see how Guroo Academy supports every part of your training business, from program delivery to B2B sales and finance management.

Person in a yellow sweater working on a desktop computer with a plant on the desk and a learning platform dashboard on the screen.