Your training business, under control
Everything you need to sell, deliver, and grow, in a platform built for professional training providers.
Convert individual buyers into learning relationships and sustainable revenue.
Stop selling course seats one at at time. From AI-powered recommendations and flexible pricing strategies to loyalty programs and compelling learning catalogues, every tool helps you attract, convert, and retain business customers while maximising lifetime value.

Help every buyer find the right program
Our AI-powered advisor and rich catalogue features give prospects a self-serve discovery experience that converts browsers into buyers.
- AI advisor with 24/7 personalised recommendations
- Goal-based learning plan suggestions
- Searchable program catalogue with date-based calendar
- Engaging program landing pages
- Individual, team, and organisational recommendations

Run your full B2B sales cycle in one place
From first quote to final payment — proposal workflows, team purchasing, and self-service tools that help your BDMs close deals faster and with less admin.
- Proposal workflows and invoice payments
- Team purchasing and bulk enrolments
- Abandoned order recovery
- Price plans for driving demand
- Purchase order number tracking
- Customer self-service portal

Build deeper customer relationships
Rich profiles for individual learners and customer organisations give you the insight to personalise experiences, identify expansion opportunities, and build the kind of relationships that lead to contract renewal.
- Individual learner and purchaser profiles
- Customer organistaions profiles
- Customisable profile fields
- B2B Sponsor experience
- Auto-assignment of user to customer accounts

Turn sponsors into long-term capability partners
A dedicated partner program infrastructure that manages development funds, partner pricing tiers, and in-house program delivery — all without adding headcount.
- Partner tiers with custom pricing
- Development fund credits and pre-purchased credit
- In-house programs with sponsor role
- Partner self-service portal and dashboards
- Co-branded program delivery
- Organisational discounts and exclusive rates

Keep learners coming back with structured progression
Learning pathways, a points loyalty program, and shareable credentials turn one-time participants into repeat enrolments and long-term advocates.
- Badge-based learning pathways with prerequisites
- Points loyalty program with multi-level tiers
- Shareable digital credentials via Credly
- Credits on hold to protect revenue on withdrawals
- Progress tracking and milestone recognition
- Alumni and returning learner pricing

Make data-driven sales decisions with real-time dashboards
Full visibility into pipeline, revenue, and team performance so you can forecast accurately, identify gaps early, and demonstrate results to leadership.
- Sales orders and pipeline dashboard
- Program sales performance dashboards
- Sales team leaderboard
- Customer lifetime value reporting
- Discount code performance tracking
- Campaign attribution reporting
Streamline financial operations from payment processing to revenue intelligence.
Reduce finance admin, offer customer flexibility and cut your end-of-month from days to hours. Purpose-built finance tools for the complexity of training businesses — not just a standard payment gateway.

Flexible payments built for training businesses
Stripe-powered payment processing with custom invoicing, automated receipts, and credit notes — handles both individual card payments and corporate EFT in one place.
- Stripe payment gateway integration
- Multiple payment methods accepted
- Custom invoice and receipt generation
- Credit note management
- Change fee management

Maximise revenue with targeted pricing strategies
Create tiered plans, exclusive corporate rates, early bird offers, and bundle packages — giving you the pricing flexibility to fill cohorts and reward loyalty.
- Tiered pricing plans (early bird, standard, team)
- Flexible terms pricing
- Customer exclusive and partner pricing
- Staff, alumni, and returning learner rates
- Discount codes and promotional pricing
- Regional pricing and multi-currency (coming soon)
- Bundle package creating (coming soon)

Handle complex orders without the manual work
Team purchases, bulk enrolments, PO tracking, and abandoned cart recovery, over due invoice reminders — so your finance team spends less time chasing payments.
- Team and individual order processing
- Purchase order number tracking
- Terms and conditions sign-off
- Abandoned order recovery
- Sales team order entry tools
- Overdue invoice management

Protect revenue while giving clients self-service flexibility
Automated transfer, withdrawal, substitution, and refund workflows that enforce your purchase terms without manual intervention — and without frustrating clients.
- Self-service transfers and withdrawals
- Automated transfer fee collection
- Codified purchase terms
- Partial refund and credit note support
- Substitution approval workflows
- Credits on hold to protect revenue

Manage credits with precision
Full control over organisational and individual credit balances — with spending limits, expiry tracking, and usage analytics that give you and your clients confidence
- Organisational and individual credit accounts
- Development fund credit management
- Spending limit enforcement
- Credit expiry tracking and alerts
- Usage analytics by team and program
- Credit balance management dashboard

Real-time financial visibility across every program
Revenue dashboards, transaction-level reporting, and financial reconciliation tools that give your finance team accurate data without the end-of-month sprint.
- Real-time revenue dashboards
- Filter by program, course, customer, department
- Transaction-level reporting
- Financial reconciliation management
- Export to accounting systems
- Discount code performance reporting
Transformative learning that advances careers and drives real workplace change.
Create transformative learning experiences that bridge theory and practice with our comprehensive course delivery tools. From pre-program diagnostics to post-learning assessments, and manager-led coaching to social communities, every element works together.

Deliver all program formats from one platform
Whether you deliver in-person workshops, live virtual cohorts, blended programs, or self-paced modules — Guroo Academy supports every format without switching tools.
- Cohort-based open enrolment programs
- In-person workshops with digital support layer
- Live virtual delivery
- Blended programs combining online and face-to-face learning
- Masterclasses
- Self-paced start-anytime modules

Set learners up for success before day one
A structured onboarding experience ensures every participant arrives prepared with program information, pre-work completed, calendar confirmed, and learning goals set.
- Welcome sequence and program overview
- Session calendar with invite download
- Learning goals and objective setting
- Facilitator and cohort introductions
- Support information

Close the gap between learning and application
Action learning tasks, manager-led coaching, and work-integrated portfolios ensure participants apply what they learn — driving the behaviour change that makes programs stick.
- Action learning tasks with framework templates
- Short response, document, and video task types
- Manager-led coaching check-ins and visibility
- Shared learning goals with manager access
- Task feed for peer and coach sharing
- Learning portfolio collating all tasks

Diagnose, assess, and evidence capability growth
From pre-program diagnostics that benchmark where learners start, to graded assessments that prove where they finish — a complete evidence trail for participants, sponsors, and L&D buyers.
- Multi-indicator capability diagnostics
- Pre- and post-learning benchmarking
- Self and manager assessment options
- Portfolio-based and short response assessments
- Competency-based and academic grading
- Gradebook, assessment inbox, and feedback tools

Build cohort connection and collaborative learning
Discussion channels, polls, group work, and peer sharing turn your program cohort into a genuine learning community — improving engagement, depth, and retention.
- Program and cohort discussion channels
- Polls and resource sharing
- Group work and collaborative tasks
- Peer task sharing and feedback
- Cohort directory and participant profiles
- Facilitator-moderated discussion feeds

Close the loop and keep learners moving forward
Program evaluation, digital credentials, and recommended pathways turn completion into a springboard — giving learners recognition, evidence, and a clear next step.
- Program evaluation and NPS surveys
- Session-level feedback and facilitator ratings
- Automated certificate generation
- Digital badge issuance via Credly
- LinkedIn profile credential sharing
- Recommended next pathways and programs
Turn fragmented processes into streamlined and scalable operations.
Stop managing programs with emails and spreadsheets. Automate the operational work so your team focuses on delivering great programs, not chasing confirmations.

Manage every path into your programs
Whether learners self-enrol into open programs, apply through a structured review process, or are placed into in-house corporate delivery — every enrolment pathway is handled in one place.
- Open enrolment with instant confirmation
- Application-based intake with review and approval
- Custom and in-house program enrolment by sponsor
- Bulk and team enrolment for corporate buyers
- Enrolment history, transfers, and substitutions
- Automated post-enrolment onboarding

Structure, author, and reuse your program experiences
Build programs once and run them repeatedly. Structured templates, an integrated authoring tool, and a reusable experience library mean your best programs get better every cohort — without starting from scratch.
- Program structure and session builder
- Guroo Pro integrated content authoring
- Experience and program templates
- Clone and adapt programs for new cohorts
- Modular content blocks and resource library
- Categorise and organise your programs

Manage the cohort, the facilitator, and at-risk learners in real time
Everything your operations team needs on delivery day — access controls, facilitator schedules, attendance tracking, and early visibility of learners who need support before they fall behind.
- Program access roles and permissions
- Facilitator scheduling and session assignment
- Attendance tracking and sign-in
- At-risk learner flags and dashboards
- Class management and participant overview
- Contract facilitator access controls

Automate every participant touchpoint from enrolment to wrap-up
Pre-built communication sequences trigger automatically at every stage — so learners feel supported throughout, and your team isn't manually sending the same emails cohort after cohort.
- Enrolment confirmation and onboarding sequence
- Pre-work and calendar reminder emails
- Session day reminders and Zoom links
- In-platform notifications and alerts
- Absence and overdue task nudges
- Post-program wrap-up and follow-up sequence

Operational reporting that keeps your whole team informed
Program health, cohort completion, facilitator performance, and capacity across your whole delivery calendar — visible in real time without manual consolidation.
- Program completion and attendance reports
- Cohort health and at-risk learner tracking
- Facilitator performance and session reporting
- Capacity utilisation across the delivery calendar
- Enrolment and intake trend reporting
- Scheduled exports for board and leadership reporting

Give corporate sponsors the visibility and tools they expect
For custom and in-house program delivery, sponsors need more than a completion report. Give L&D buyers real-time access to their team's progress, program design input, and the evidence to justify renewal.
- Sponsor portal with real-time team dashboards
- Participant progress and completion visibility
- Sponsor role in program design and approval
- Co-branded program and certificate delivery
- Custom reporting for L&D and executive team
- Credit balance tracking and usage reporting
Keep every learner engaged, supported, and coming back.
Learner success is powered by responsive support, clear progression, and meaningful community. Every tool is designed so participants feel guided, not abandoned, from first enquiry to alumni.

Respond to learners faster with a structured support inbox
Replace scattered email threads with a centralised enquiries system that keeps every request organised, assigned, and tracked from submission to resolution.
- Enquiries inbox with notifications and status tracking
- Customisable inboxes by type
- Request routing and support agent auto-assignment
- Learner-facing enquiry history and updates
- Configurable workflows and response templates

Identify struggling learners early and act before it's too late
Get clear visibility into engagement and progress across your cohort, so you can step in with the right support before learners fall too far behind.
- At-risk learner dashboards and progress indicators
- Automated alerts for low engagement or missed milestones
- Targeted nudge communications to re-engage learners
- Client visibility into at-risk learners for in-house programs
- Completion rate tracking and intervention reporting

Guide learners through purposeful, structured progression
Design sequenced learning journeys that give learners a clear picture of where they are, what they've achieved, and what comes next.
- Visual pathway builder with levels and milestones
- Prerequisite and elective management
- Achievement badges and certificates at each stage
- Progress tracking for learners and administrators
- Credly integration for digital credentials

Motivate learners to keep going with a points program
Recognise and reward learning milestones with a points system that encourages ongoing participation, repeat enrolments, and healthy competition across your cohort.
- Automated point allocation for learning activities and completions
- Multi-level points systems and leaderboards
- Points expiry and balance management
- Missing points claims for learners
- Redemption tracking and usage reporting

Build a learning community that keeps participants connected
Give learners the tools to share, discuss, and collaborate, so they feel part of something bigger than a single course.
- Cohort directory for peer networking
- Class noticeboard with comments
- Socially shared tasks and a class activity feed
- Small group sessions and group activities
- Discussion boards for ongoing peer interaction

Capture meaningful feedback at every stage of the learning journey
Collect the data you need to continuously improve your programs and demonstrate impact to clients and stakeholders.
- Pre- and post-program evaluations
- Learning objective ratings
- NPS and customer satisfaction surveys
- Real-time feedback dashboards
- Comprehensive filtering and export options
Integrations

You've built your expertise on creating high-performing sales teams through proven methodologies and hands-on coaching. Whether delivering skills workshops or comprehensive sales transformation programs, Academy provides the infrastructure and analytics to demonstrate ROI and expand your client partnerships.
Ready to see Guroo Academy in action?
Book a demo and see how Guroo Academy supports every part of your training business, from program delivery to B2B sales and finance management.

